If, by any chance, your order encounters any unexpected hurdles on its journey to your doorstep, or if it experiences damages during the shipping process, please don't hesitate to get in touch with us at firstname.lastname@example.org.
We know how special your wedding is and want you to be overjoyed with the experience you have with us. We kindly request that any issues be reported within 14 days of delivery. To ensure fairness to all, we regretfully won't be able to offer credits or replacements beyond this timeframe.
In the unfortunate event of shipping-related damage, we kindly ask that you retain the original packaging as supporting evidence. Together, we'll navigate through any challenges and strive to provide you with a stress-free experience, allowing your beautiful designs to shine.